It should come as no surprise, but it looks like the end of the image.canon service. With so many photo storage options, the service never really fit.

Please take this communication as notice that the long term 10GB storage service will be terminated on October 31, 2024.

If you have original images in 10GB storage, please download them by October 31, 2024.All original images stored in 10GB storage as of November 1, 2024 will be deleted.Please note, whilst the 10GB storage service is being terminated, the 30-day storage service remains unaffected and is still available.Even after the original image is deleted, the thumbnail automatically created from the original image is not deleted.

We apologize for any inconvenience this may cause and appreciate your understanding.

Schedule

May 8, 2024 (expected)

Canon will make available PC software to enable you to batch download any images from the 10GB storage service onto your device.

Late August, 2024 (expected)

You will not be able to upload any new images to the 10GB storage service.

October 31 ,2024 (expected)

Termination of 10GB storage function (this will be the last day you can download your images/have access to the service).

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37 comments

  1. Nikon is killing their equivalent service as well, if I remember correctly.
    Most camera manufacturers have poured only lukewarm efforts in integrating their cameras with online services, so it is not surprising to see them failing.
  2. I feel bad for those affected by the termination of this service. All four of you.
    Thanks, I'm not sure how I'll store my huge collection of 10 gb photos after this. I know! Throw a fit and sell all my canon things and buy sony. Then I'll post something about how I am so much happier I am now that I changed manufacturers and lost 30 to 50% in the process, but I showed Canon for sure!"
  3. Thanks, I'm not sure how I'll store my huge collection of 10 gb photos after this. I know! Throw a fit and sell all my canon things and buy sony. Then I'll post something about how I am so much happier I am now that I changed manufacturers and lost 30 to 50% in the process, but I showed Canon for sure!"
    10GB to be a huge collection?
    This service is obsolet for any serious photographer having TBs of files
    Not to mention videographers having X0TBs of files.

    Be happy with Sony (but I am sure you will go on posting here)
  4. image.canon makes sense only as a bridge to other destinations - the "long term" storage was useless. A bridge does make sense, Canon cameras needs only to be able to push photos to image.canon, and the software there can be kept up-to-date with the APIs of the destination services without requiring updates to the cameras firmware. Since none of those services uses a standard protocol to update images, it's much simpler that way.
  5. Thanks, I'm not sure how I'll store my huge collection of 10 gb photos after this. I know! Throw a fit and sell all my canon things and buy sony. Then I'll post something about how I am so much happier I am now that I changed manufacturers and lost 30 to 50% in the process, but I showed Canon for sure!"
    And don't you forget, Soni has plenty more DR, native 250 ISO (Canon having only ridiculous 100 ISO), a revolutionary global shutter, superb ergonomics, all the wonderful 3rd. party lenses etc...
    No matter how much money you lose jumping ship, you will be the happy winner!
    My God, how I already envy you! (y)
  6. Has anyone set up FTP transfer with the connect app to a QNAP NAS?

    I don't know if it's practical,... but it'd be nice to travel without a laptop.
    I have not. Great question, though.

    After perusing this:


    ...in the absence of a laptop, I think I'd first consider off-loading travel images to a large capacity iPad (for Apple folks)!:


    But I know what you mean about traveling without a laptop...starting with an Apple Portable (1990s)...I'm down to a Dell XPS 13--skinny, lightweight and powerful enough (just like my M6MkII ;))...
  7. I used to travel to abroad, take a bunch of snapshots while walking with my wife and then dump favorite images to my phone so it would automatically upload them to the google photos. Raw's would be dealt with after I come back home but in the meantime, I can share these photos with my wife, friends, etc while we take a break.

    Image.canon couldn't help to ease this process. 1) Camera needs to be a wifi source - this is dumb. The phone would drop the wifi if it doesn't provide internet. 2) UI/UX in cameras was made for the people who want to have joystick, comfortable grip, pinky huinky... Mobile app for these guys (ALL THE REVIEWERS) is not the priority. 3) camera can't save your credentials for image.canon. If you turn it off, the settings are gone. There is no way to store them on sdcard or the phone. 4) No integration with existing major clouds. So you would need to buy a storage from canon. Maybe it would be better if they would just use apple, google or amazon api for the storage? 5) Your camera needs to be turned on while it tries to upload a 40mb raw. The phone on the other hand can upload photos effortlessly, staying in the pocket. You don't need to do anything.
  8. Has anyone set up FTP transfer with the connect app to a QNAP NAS?

    I don't know if it's practical,... but it'd be nice to travel without a laptop.
    That would be convenient. I have a QNAP NAS and connect to it remotely, but I haven’t tried transferring photos (no need for me, I never travel without a laptop; my concession is that on vacation I take a 13” MacBook Pro instead of my usual 16” version.
  9. I have not. Great question, though.

    After perusing this:


    ...in the absence of a laptop, I think I'd first consider off-loading travel images to a large capacity iPad (for Apple folks)!:


    But I know what you mean about traveling without a laptop...starting with an Apple Portable (1990s)...I'm down to a Dell XPS 13--skinny, lightweight and powerful enough (just like my M6MkII ;))...

    I'm going to set it up today and see what's what. I'll follow-up after I fumble around for hours trying to make it work.
  10. I'm going to set it up today and see what's what. I'll follow-up after I fumble around for hours trying to make it work.
    Keep in mind that FTP-non-S will send your login credentials in plain text over the network, be mindful of that if you are planning to expose the FTP port to the internet for shooting on location.

    I was really far along with setting up FTPS before I realized that the R5 needs the overpriced wifi grip (still a single battery for the camera!) to make that work :/
  11. With a QNAP NAS, your only real option for non-laptop travel is to have a beefy Android phone or tablet (large number of CPU cores and large amount of RAM) loaded with a large-capacity microSD card (512GB-1.5TB) for dumping pics/video, via WiFi or connecting the device to a USB card reader that works with whatever card your camera uses. Later, you can connect the phone or tablet to a high-speed WiFi network and use the Qfile Pro app to upload your files to the NAS, while the phone or tablet is plugged into a high-powered charger for full power and performance during uploading. When you know your files are uploaded, you can wipe them from the microSD card and repeat as needed.
  12. I feel bad for those affected by the termination of this service. All four of you.
    Luckily I have all my images from 2007 onward on paid Flickr service. Image.canon I have used only once for sharing photos of company event as it was not blocked at the time, but 10GB really is not that much space nowadays

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